Payment Methods
At 3zbio, we aim to provide a seamless and secure shopping experience by offering a variety of payment methods to suit your preferences. Please review the payment options available for your convenience.
Accepted Payment Methods
- We accept the following payment methods:
1. Credit and Debit Cards
We accept major credit and debit cards, including:
- Visa
- MasterCard
- American Express
- Discover
All credit and debit card transactions are processed securely through our payment gateway provider. Your card information is encrypted and protected to ensure a safe and secure transaction.
2. PayPal
PayPal is a secure and widely accepted payment method. If you choose to pay with PayPal, you will be redirected to the PayPal website to complete your payment. You can use your PayPal account balance or link a credit or debit card to your PayPal account for payment.
3. Apple Pay
For customers using Apple devices, we offer Apple Pay as a payment option. Apple Pay allows you to make secure payments using your iPhone, iPad, or Apple Watch. Simply select Apple Pay at checkout and authorize the payment using Face ID, Touch ID, or your device passcode.
5. Bank Transfer
We also accept bank transfers for larger orders or corporate purchases. To pay via bank transfer, please contact our customer service team at support@3zbio.com for banking details and instructions. Please note that your order will be processed once the payment is received and confirmed.
Payment Security
Your security is our top priority. We use industry-standard encryption and security measures to protect your payment information. All transactions are processed through secure payment gateways, and we do not store your payment details on our servers.
Billing Information
Please ensure that the billing information you provide during checkout matches the information on file with your payment provider. This includes your billing address, name, and contact details. Inaccurate billing information may result in a delay or cancellation of your order.
Payment Authorization
When you place an order, your payment method will be authorized for the total purchase amount. This means that the funds will be reserved but not charged until your order is processed and shipped. If the authorization fails, you will be notified, and you may need to use an alternative payment method.
Payment Confirmation
Once your payment is successfully processed, you will receive a payment confirmation email. This email will include your order details, payment amount, and transaction ID. Please keep this email for your records.
Declined Payments
If your payment is declined, please check the following:
- Ensure that your card information, including the card number, expiration date, and CVV code, is entered correctly.
- Verify that your billing address matches the address on file with your payment provider.
- Check with your bank or payment provider to ensure that there are no restrictions or issues with your account.
If you continue to experience issues with your payment, please contact our customer service team at support@3zbio.com for assistance.
Refunds
Refunds for returned items or canceled orders will be issued to the original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider. You will receive a refund confirmation email once the refund is processed.
Gift Cards
We offer 3zbio gift cards as a convenient payment option. Gift cards can be purchased on our website and used to pay for any order. To redeem a gift card, enter the gift card code during checkout. If the gift card balance is insufficient to cover the total purchase amount, you can pay the remaining balance using another payment method.
Payment Issues
If you encounter any issues with your payment, please contact our customer service team at support@3zbio.com. We are here to help and will work with you to resolve any payment-related problems.
Payment Policy Updates
We may update our payment policy from time to time to reflect changes in our business practices or legal requirements. Please review this page regularly for the latest information on our accepted payment methods and policies.
For any questions or concerns regarding our payment methods, don’t hesitate to get in touch with our customer service team at support@3zbio.com. We are here to help and ensure that your experience with 3zbio is a positive one.